Privacy Policy
Effective Date: March 12, 2026
EasyEvent LLC ("EasyEvent," "we," "us," or "our") operates the EasyEvent website and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
Information You Provide
- Account information — name, email address, and display name when you create an account or contact us.
- Billing information — payment details you provide during checkout. Payment card data is collected and processed directly by our payment processor, Braintree (a PayPal service); we do not store card numbers on our servers.
- Communications — any messages, feedback, or support requests you send us.
Information Collected Automatically
- Usage data — pages visited, features used, referring URLs, browser type, operating system, and timestamps.
- Device data — device type, screen resolution, and IP address.
- Cookies & similar technologies — we use essential cookies for authentication and session management. We also use Google Analytics to understand how visitors interact with our site (see Section 5).
- Error reports — when errors occur, we may collect diagnostic information such as stack traces, page URLs, and browser user-agent strings to improve service reliability.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process transactions and send related billing communications.
- Send transactional emails (e.g., account confirmations, password resets, billing receipts) via our email provider, Postmark.
- Monitor and improve security, performance, and reliability.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may share information with the following categories of service providers who assist us in operating our platform:
- Payment processing — Braintree (PayPal) processes payments on our behalf.
- Email delivery — Postmark delivers transactional emails on our behalf.
- Analytics — Google Analytics helps us understand website usage patterns.
- Hosting & infrastructure — Microsoft Azure provides cloud hosting, database, and DNS services.
- Maps — Google Maps and/or Azure Maps may be used to display location information.
We may also disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of EasyEvent, our users, or others.
4. Cookies
We use the following types of cookies:
- Essential cookies — required for authentication, session management, and anti-forgery protection. These cannot be disabled.
- Analytics cookies — placed by Google Analytics to collect aggregate usage statistics. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
5. Third-Party Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our site. The information generated by the cookie about your use of the website is generally transmitted to and stored on a Google server in the United States. For more information, see Google's Privacy Policy.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated personal data at any time by contacting us (see Section 11). We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
7. Data Security
We implement industry-standard security measures including encrypted connections (TLS), secure password hashing, and access controls to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Request deletion of your personal information.
- Opt out of the "sale" of personal information — however, we do not sell personal information.
- Not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at the address below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date" above. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
EasyEvent LLCEmail: support@easyeventapp.com